In recent years, Microsoft’s classic has made real attempts to slim down and speed up, but unfortunately, it still leaves us a little cold. Visually, Skype is acceptable and functional. Nobody will argue that it’s beautiful, but it’s clear to see what you need to do and relatively easy to find your way around the functions. The options aren’t great - the format is very traditional and we’ve seen better ways of dealing with settings in 2019. Skype would be much improved by making them more clear and user-friendly. The main function of Skype is internet calling and video.
It does both without issue but, of course, everything depends on the quality of your internet connection. Our main issue is with the ease of setting up and connecting calls, which can be frustrating and fruitless. Contacts are hard to find, calls don’t connect, and small settings problems consistently plague less tech-savvy users. Microsoft has attempted to give Skype an edge by offering a variety of additional services that might be of interest. You can add subtitles to calls, for example, share the screen (helpful for those less-techy relatives), or record your calls. You can also buy Skype credit, to call non-Skype numbers, or even (in some parts of the world) set up a Skype landline, which looks like a local number but connects to your Skype account.Īll of these features are interesting and, to some users, really useful. The overall usability of Skype depends hugely on the quality of your internet connection. If it’s patchy or not good, using the app will be challenging. If you’re blessed with good internet and, especially if some of the extra features are useful to you personally, you’re likely to have a decent calling experience with Skype. Skype is available for pretty much any platform you can imagine, including xBox and Alexa. There are lots of alternatives, but not all are standalone VoIP apps like Skype.
Many users would use video calling on messaging apps as an alternative, or even the messaging function on social networks like Facebook. In terms of completeness, you’re unlikely to get the same number of features and long history of use offered by Skype but, if you personally don’t need the extras, this won’t be a problem. There’s nothing very wrong with Skype, but we struggle to be too enthusiastic about it.
Many users will now take care of their calling and video calling needs via other apps, so if there’s no need to use Skype and the Skype-specific features it offers aren’t a major draw to you, then we don’t think you’re likely to move. In some geographic areas, the choice you have for video calling might be very much more limited and, in a situation like that, if Skype is an option, we understand why you’d choose it - more often than not, it works.
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